Of Fountain Pens and Hard Drives
I've recently given in to an old collecting urge and acquired several fountain pens. Yes, the old fashioned kind that sometimes leak or skip. The kind of pen where you have to be sure the ink is dry before touching the page, or it might smear. I'm writing this piece with one right now, a pretty red-and-tan marbled pen with shiny gold nib and trim. There's something about the elegant style of these pens that I find most appealing. There is a nostalgic romance to writing with such an instrument. There's a beauty to the colorful body, the way the light gleams from the golden nib as it glides across the page, that I find captivating. I can almost see the flow of the ink, pouring from the delicate point to lie in not-so-smooth ribbons of words on the surface of the page.
When I'm done writing, I will enter the words into my computer, where they will become bits and bytes of data stored electronically on my hard drive. There are many advantages to having my thoughts stored in this electronic format, not the least of which being that it is much easier for you to read in text than to try and decipher the scrawl my handwriting. But beyond that, with the push of a few buttons, I can send these words speeding across my modem link to destinations across the street, across the river, or around the world. My words have taken a journey from the recesses of my mind, through the point of the fountain pen, a quick twirl around the spinning platter of the hard drive, to become electrons rocketing around the world at unbelievable speeds. What a tremendous opportunity this brings to each of us!
Because of the power of computers and the Internet, my words, YOUR words,can reach literally millions at the touch of the send key. This is a power, a privilege unknown to those that have come before us. I sometimes wonder what one of my literary heroes, Samuel Clemons, better known as Mark Twain, would have thought of the Internet and the World Wide Web. I think he would have seen this vision, grasped the idea that here was something that could reach out and radically change the lives of the earth's entire population. Something as new and bright as the morning sun. Something that needed some old fashioned qualities to polish it to a shining lustre. I think he would have managed to meld the old world with the new.
The old fashioned qualities, like honesty, integrity, value, and service are still necessary ingredients for our success online, just as they have always been necessary for success. In the new world of websites and e-commerce, our clients and customers, though sometimes beguiled and awed by the glitz and dazzle of a slick multimedia presentation, still hear that inner voice that asks, "Is this sincere? Is this of value? Is this TRUE?". For our enduring success, as has always been the case, we must answer those questions with a resounding "YES!", and then back our answer up with our deeds and actions. Whether our product is a tangible item, a service, or even the words written on a page or displayed on a monitor, it must be of value, of quality, of worth. This is the foundation we must lay to build our success in the world of fountain pens and hard drives.

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